FAQ
Clothing Care/Brand- Clothing Brands can vary depending on availability and other determining factors. The best, high end quality clothing is always provided. All fabric materials are to be washed in cold water on a gentle cycle. It is highly recommended to let air dry and/or delicate dry cycle.
Candles- Our 8 oz. Wooden Wick, Coconut Soy Wax Candle, Black Tin with Fitted Lid. Candles Should Be Burned At 4 hr. Increments Only with an approx. 35 hr. burn time if and when, the candles are trimmed before use and burned within the appropriate times suggested!
* Disclaimer- All Wicknetic Bliss Candle Co. candles are carefully hand poured in New Jersey using all natural coconut soy wax, phthalate free fragrances and 100% natural fiber wicks. This candle contains an all natural wooden wick. This vessel is made of tin and is designed to be repurposed for whatever you may need them for. If you have nothing you can use them for, then simply put them in your recyclables. Lids included are not to extinguish flame. Please lightly blow out your candle before placing your lid back on. Wickentic Bliss Candle Co. candles are sustainable, vegan, cruelty free and eco-friendly. This candle was designed and shipped to California for resale by 4 Hearts Strong Co. LLC. *
Drinkware- Glassware and Tumblers alike, need to be hand washed and gently only! Do not soak in water. Drinkware is NOT microwave safe and is NOT dishwasher safe!
When Item Is Not Available- In the event that an item is unavailable, you will be notified from the shop as soon as possible and have an opportunity of selecting a similar or the-like instead. Please understand that we do our best to accommodate everyone, that is within our control.
Will My Items Be Washed- All bleached and or dyed items will be washed in a sensitive, no color laundry detergent before being shipped out.
Processing Time- once payment is received, give us 24-72 hours for processing time.
TAT- when processing your order is complete, we will begin making your order which we allow 10-14 business days to ship. Processing and turn around times can vary depending on the demand of the clothing/shop. These times can vary due to unforeseen circumstances. If there is an urgency in receiving your order, please let us know.
Shipping period- shipping is determined on the selected method of shipment, weather and many other possibilities for delay that is not in our control. Please understand that once an item leaves our facility, we can no longer be held responsible for the items. Please reach out to us if there is an issue, we would like to help our customers in anyway that we can. In the event that there is an issue with delivery or damage due to delivery, it is advised to contact the delivery service for further information/resolution.
Issues- Any and all issues with your order/items are subject to review but please first review all the policies of the shop before contacting us. Thank you!